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Job Title: Program and Communications Manager

Position Summary

Project STEP seeks a visionary Program and Communications Manager who is a trusted partner and is integral to the
success of our students. The successful candidate will be responsible for developing and executing a dynamic and
engaging roster of enrichment programs for our students and families while concurrently supporting core programming.
This person will also serve as the lead point of contact for the organization by effectively communicating about our
programs with current families, potential students and people from the broader community. The position requires
someone who is comfortable working with a wide range of people, managing many programs and activities
simultaneously, and handling a variety (and sometimes changing) set of priorities. Position reports to the Executive

Essential Responsibilities

●  Programming (40%)

○  Create and implement dynamic enrichment programming for our Core program students and families.
○  Manage our mentorship/buddy program
○  Oversee all aspects of our community service initiative
○  Cultivate and strengthen community-based partnerships
○  Provide support, as needed, for our kindergarten (FOCUS) and Core programs

●  Communication (35%)

○  Create content for and disseminate Project STEP’s newsletters, press-releases and social media
○  Update website as needed
○  Represent Project STEP at community events, raising awareness of our programming
○  Coordinate outreach efforts for program enrollment

●  Operational/Logistics (25%)

○  Manage instrument inventory
○  Oversee instrument maintenance and/or repair requests
○  Coordinate teaching space needs
○  Supervise and assist students with logistics on major events, workshops, and performances (e.g.: stage
set-up, tuning, etc.)
○  Maintain student database

Position Requirements:

●  Knowledge of stringed instruments (violin, viola, cello, bass)
●  Excellent written and verbal communication skills, and ability to present to diverse audiences, specifically
racially, ethnically, and socioeconomically diverse communities
●  Creativity
●  Ability to take initiative
●  Time management skills
●  Social media fluency
●  Understanding of the diverse perspectives of stakeholders and ability to work with them to resolve differences
●  Public speaking; confidence in front of an audience
●  Able to work most Saturdays, typically 8:30 am – 3:00 pm, September – May

Preferred Experience, not required:

●  Experience in more than one of the following disciplines: program management, communications, education, outreach, customer service, community engagement
●  Ability to speak a second language, preferably Spanish

Additional Information: Supervisory Responsibility

This position has no direct reports.

Work Environment

This job operates in a professional office environment; office space will be shared.

Work Hours:

Full-time, 40 hour work week. Flexible work-hours and location, however, the person in this position must be available to work onsite most Saturdays, 8:30 am – 3:00 pm, September – May. Occasional evening and weekend hours as needed.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This person in this role frequently moves equipment weighing up to 25 pounds across the building(s) for various class and event needs.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Compensation: $45,000-$50,000 annually

●  Healthcare
●  Generous paid time off
●  Simple IRA
●  Flexible Work Environment and Schedule [with the exception of Saturdays, 8:30 am – 3:00 pm, September –
●  Opportunity to travel domestically one to two times a year for professional development

How to apply:

Position open until filled; interviews will start immediately.
Project STEP is committed to fostering a diverse and inclusive workplace. We are dedicated to hiring employees who reflect the communities we serve and strongly encourage applications from candidates of color.

Please send both a cover letter and resume to Alyssa Lee, Executive Director either by email: with subject line “Program and Communications Manager Application”or mail to the following address: Alyssa Lee, Executive Director Project STEP, Symphony Hall 301 Massachusetts Avenue Boston, MA 02115

About Project STEP

Project STEP (String Training and Education Program, or STEP) was founded in 1982 to rectify the vastunderrepresentation of certain racial and ethnic minorities in classical music. STEP’s mission is to address this imbalanceby identifying musically‐talented children of color from Greater Boston and providing them with long‐term, rigorous music and string instrument instruction. Based at Symphony Hall, STEP helps talented students in grades 1‐12 to developstrong musicianship and life skills through an intensive curriculum of lessons, classes, ensembles, performances, and enrichment opportunities. STEP provides instruments and individualized training for up to twelve years on violin, viola, cello, or bass, placing students with teachers in the area including members of our partner organizations the Boston Symphony Orchestra, the New England Conservatory (NEC), and Boston University.